Refund policy
RETURNS/REFUNDS/CANCEL ORDER
Unfortunately we can’t offer you a refund or exchange, once your product seal is broken and open.
Additional non-returnable items:
Gift cards
Some health and personal care items
Gift cards
Some health and personal care items
( SHEA BUTTER )
- Please do not send your purchase back to the manufacturer.
- We are not liable for any packages that may become lost or stolen in-transit PLEASE CONTACT USPS TO FILE A MISSING PACKAGE FORM.
- We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.
- If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
- If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
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We know you want your order fast so as soon as it is placed, we are on it! Regrettably, this means that we cannot cancel your order.