Refund policy

RETURNS/REFUNDS/CANCEL ORDER


 Unfortunately we can’t offer you a refund or exchange, once your product seal is broken and open.

Additional non-returnable items: 
Gift cards 
Some health and personal care items
( SHEA BUTTER )
  • Please do not send your purchase back to the manufacturer.
  • We are not liable for any packages that may become lost or stolen in-transit PLEASE CONTACT USPS TO FILE A MISSING PACKAGE FORM. 
  • We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.
  • If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
  • If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
  • We know you want your order fast so as soon as it is placed, we are on it! Regrettably, this means that we cannot cancel your order.